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Terms of Service

These Terms govern your access to and use of the InsightPaint contractor platform (the “Service”), provided by InsightPaint, LLC (“we,” “us”). By creating an account or using the Service, you agree to these Terms.

1. The Service

The Service is a software-as-a-service business-management platform for contractors, including estimating, scheduling, invoicing, payments, customer communication, and related tools. We may add, change, or remove features over time.

2. Accounts & eligibility

You must be at least 18 and able to form a binding contract. You are responsible for your account, the accuracy of your information, and all activity under your login. Keep your credentials secure and notify us promptly of any unauthorized use. Each company account (“tenant”) is administered by its Owner, who may invite and manage additional users.

3. Trials, plans & billing

  • Paid subscriptions are billed in advance on a recurring basis (monthly or annually) through our payment processor. Free trials convert to a paid plan unless canceled before the trial ends.
  • Fees are non-refundable except where required by law. You authorize us to charge your payment method for all applicable fees and taxes.
  • We may change pricing with at least 30 days’ notice; changes take effect at your next renewal.
  • You can cancel at any time from your account settings; access continues until the end of the current billing period.

4. Customer payments & payouts

If you enable payment collection from your own customers, those funds are processed by a third-party processor (e.g., Stripe or Stax) under your own connected account and their terms. We are not a party to, and are not responsible for, transactions between you and your customers. You are responsible for taxes, chargebacks, refunds, and compliance related to your customer transactions.

5. Your content & data

You retain all rights to the data and content you submit (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide and improve the Service. You are responsible for having the rights and any necessary consents to your customers’ information that you upload. You may export your data at any time and may request account closure, after which your data is retained or deleted as described in our Privacy Policy.

6. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. Do not misuse the Service, interfere with its operation, attempt to access other tenants’ data, or use it unlawfully.

7. Intellectual property

The Service, including its software, design, and trademarks, is owned by us and our licensors. Except for the rights expressly granted here, we reserve all rights. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service.

8. Third-party services

The Service integrates with third parties (payment processors, calendar, email/SMS, and AI providers). Your use of those integrations is governed by their terms, and we are not responsible for third-party services.

9. Availability & support

We work to keep the Service available and reliable but do not guarantee uninterrupted operation. We may perform maintenance, and we may suspend access for security, non-payment, or violations of these Terms.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not provide legal, tax, or accounting advice.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You will indemnify and hold us harmless from claims arising out of Your Content, your use of the Service, your transactions with your customers, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access for material breach, non-payment, or as required by law. Upon termination, your right to use the Service ends; sections that by their nature should survive will survive.

14. Changes to these Terms

We may update these Terms. If changes are material, we will provide reasonable notice (for example, by email or in-app). Your continued use after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the courts located there, unless otherwise required by law.

16. Contact

Questions about these Terms? Contact us at support@houstonsuperiorgroups.com. These Terms are effective as of July 13, 2026.

Effective July 13, 2026.